Engagement evaluates whether or not your talent is engaged with:

  • what they do
  • the people they work with
  • their leadership
  • their company, its purpose and vision

These connections impact motivation, trust and loyalty…critical elements in terms of employee satisfaction and ultimately retention.

There are  typically three levels of “engagement”:

  1. Engaged: works with passion, has profound positive connections, innovates and are a force that drives performance outcomes.
  2. Not-Engaged: essentially “checked-out”, putting in their time and collecting a paycheck, with little energy or commitment.
  3. Actively Disengaged: a virus to the organization, this group proactively undermines the efforts of their co-workers and the business.

A 2013 Gallup poll found that only 13 % of the work force was Engaged, with 63 % Not-Engaged and 24 % actively Disengaged!

“Gallup estimates that actively disengaged employees cost the U.S. up to $550 billion each year in lost productivity, are more likely to steal from their companies, negatively influence their coworkers, miss workdays, and drive customers away.”

Conversely, engaged colleagues are enthusiastic about their careers, often fully absorbed by their work, and create positive action toward furthering the organization’s reputation, interests and the customer’s experience.

Leadership question: what does your engagement landscape look like?