Archives for the month of: August, 2016

success team

My previous blog responded to the question: “Do the best leaders surround themselves with great people, or do they help the people around them become great?” with the answer “both”.

Focusing on the second part of this question, here are 10 common denominators that I’ve observed which help people become great (or at least much better) at what they do:

  • EVERYONE understands the company’s Vision, Direction & Purpose
  • There are clearly defined roles and responsibilities for every person on the team
  • KPI’s (Key Performance Indicators) and SLA’s (Service-Level Agreements) are established with each individual, and agreed to by both the manager & employee
  • Actual performance is measured against targets and “score-boarded” for all to see
  • Good results receive timely acknowledgement & praise
  • Poor results receive timely “coaching” for how to improve going forward
  • Employee strengths and opportunity areas are identified & understood
  • Strengths are exploited and areas for improvement reinforced
  • Ongoing growth & development within the organization is encouraged
  • Candid praise & constructive feedback occurs consistently with EVERYONE

Here’s a Leadership Challenge suggestion for you: review each of these 10 items and rate your business on a scale of 1 – 5, with 1 being poor & 5 being great.  Then, prioritize your opportunity areas for focused improvement based on the lowest scoring results.

 

A question for you to ponder: Do the best leaders surround themselves with great people, or do they help the people around them become great? 

My experience tells me the answer is…both!  But let’s start with the first part…

During a recent conversation with a highly successful manager, who operates in the challenging food & hospitality industry, a point was made about team development. He noted that one of his key objectives was to hire people who were better, smarter or more talented than he was.

This resonated with me as this has become one of my essential success tenets.

Decades ago, once I became mature enough to put my ego aside, the realization that if I secured, & surrounded myself with, really talented people, perhaps my leadership role would become much easier. And it did!

Often I’ve worked with leaders who feared talent that was potentially as good, or even better than they were.  They let their ego’s and foolish pride get in the way of doing the smart thing, which subsequently led them toward hiring marginal talent compared to what was available in the market place.  This ultimately resulted in less than optimal performance.

These “bosses” shared an underlying concern that the potential “superstar” would make them look inferior, or even worse, eventually “steal” their leadership position away!

This type of self-centered thinking not only limited the team & businesses success, but truly restricted that leader’s ability to grow through the organization.

The reality is that leaders who surround themselves with the best possible talent tend to produce better-than-average results. Further, they consistently demonstrate the ability to develop talent for the organization, which often facilitates professional growth and advancement.

Perhaps you have seen this happen in your experiences as well.  Or even worse, if you happen to be one of those who has unknowingly inhibited your success by falling into this trap, this could be the perfect time to take on that new approach for building your team.

surround