Recog

During a revisit of Dale Carnegie’s classic How to Win Friends and Influence People, I was reminded of the importance of recognizing and praising other people.

A review of virtually any survey on why employees quit their organizations (or bosses!) reveals that the lack of praise, feedback and/or recognition is a consistent contributing cause for their departure.

Reflecting on past experience, I believe that leaders would do well to seize this opportunity and make ongoing recognition an essential part of their management toolbox.

And not just by email! Whenever possible, a face-to-face thank you and acknowledgement, or handwritten feedback, will typically be seen as much more meaningful by the recipient.

Some recognition checkpoints:

  • ensure the praise is very specific, citing exactly what the person did, and why it was beneficial to the team
  • it must be genuine and authentic
  • provide recognition as close to the action as possible…urgency is impactful
  • although praising in public is desired, be aware that a jealousy factor on the part of others might occur

Leadership challenge: are there opportunities for you to improve your reward and recognition efforts?